Privacy Policy & Terms of Service

1. Information We Collect

When you book an appointment or contact us, we may collect: your name, phone number, email address, property address, city, ZIP code, selected service, property type, referral source, and any notes you provide. We also record the page on which you submitted a form so we can route your request correctly.

2. How We Use Your Information

• To schedule, confirm, and reschedule your appointment.
• To assess service-area eligibility and plan technician routing.
• To provide an accurate, transparent quote based on your property.
• To respond to your questions and provide customer support.
• To send appointment confirmations and reminders.

Marketing communications are sent only if you explicitly opt in. The marketing consent checkbox on our booking form is unchecked by default and may be left unchecked to opt out.

3. Booking & Appointment Data

Appointment requests submitted through this website are sent to our scheduling system, which creates or updates a contact record and proposes an appointment on our calendar. Submitting a request does not guarantee a specific time slot; appointments are confirmed by our team before they are finalized. Commercial inquiries are routed to a scope-assessment appointment rather than a fixed cleaning slot.

4. Information Sharing

We do not sell or rent your personal information. We share information only with service providers who help us operate our business (such as scheduling and email tools) and as required by law. HVAC referral partners receive only the information needed to coordinate mutual referrals, and each partner company handles its own scheduling and billing independently.

5. Data Retention & Your Rights

We retain contact and appointment records for as long as needed to provide service and meet legal obligations. You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

6. Terms of Service

• This website provides general information about our services and does not constitute a binding quote. Pricing depends on your property's specific scope and is confirmed before any work begins.
• We do not guarantee specific health, energy-savings, or performance outcomes from duct cleaning. Claims about air quality are informational, not warranties.
• We are fully insured and bonded. We are not responsible for pre-existing HVAC mechanical defects; when such issues are noticed, we refer you to a licensed HVAC contractor.
• Appointments may be rescheduled or canceled by contacting us. Availability is subject to calendar capacity and routing.

7. Contact